For independent aesthetics clinics · Greater London

The clients who never rebook are quietly costing your clinic thousands.

Book your free Client Comeback Game Plan — a 20-minute call where we work out exactly what they're costing your clinic, and map the fastest way to turn one-off clients into every-12-weeks regulars.

Bonus: before the call, we build your clinic's own app — your logo, your treatments, your prices — and install it on your phone live during the session. (Save £1,799)

Get my free Game Plan

Free · 20 minutes · no card, no contract — keep the plan and the app demo either way.

65% of first-visit clients never return to the clinic*
*industry benchmark, aesthetics & medspa

Why your quiet months happen

You don't have a service problem. You have a comeback problem.

Around 65% of first-visit clients never come back — not because the treatment disappointed, but because nobody followed up. Here's what that looks like for a typical independent clinic:

20new clients a month
×
£200average ticket
×
65%never return
=
£2,600+a month in repeat revenue, quietly walking out the door

That's why some months feel inexplicably quiet. On the call, we run this with your numbers — most owners guess low by thousands.

What you leave the call with

Twenty minutes. Three things you'll keep.

Nothing to prepare. We bring the data, you bring what only you know about your clinic.

01

Your number, not an industry average

Exactly how much the clients who never rebook are costing your clinic — worked out with your real treatments and prices, on a page you keep.

02

The 3 follow-up moments that bring clients back

Why stamp cards, Instagram posts and email blasts don't do it — and the follow-up system that does: loyalty clients actually check, offers on their lock screen, not a crowded inbox.

03

The membership model behind 2.9× more visits

How clinics turn a one-off Botox visit into an every-12-weeks habit — medspa members visit 2.9× more often and spend 35% more* — without discounting a single treatment. *category benchmark

Bonus · Save £1,799

Before we even speak, we'll build your clinic's own app.

Your logo, your treatments, your prices — built from your website before the call. During the session we install it on your phone, live. It takes about 8 seconds: no app store, no developers, no IT person.

It's yours to poke at whether we ever work together or not.

Why free? We're launching in London — and we'd rather show you than tell you.

B
Your ClinicEmma, your birthday treat is waiting — £25 off this week only 🎂
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On the call, you'll see

Everything you walk away knowing.

Your number, not an industry average

Exactly how much the clients who never rebook are costing your clinic, worked out with your real prices — most owners guess low by thousands.

One-off clients → every-12-weeks regulars

The membership model behind members visiting 2.9× more and spending 35% more — without discounting a single treatment.

Why stamp cards and Instagram don't bring clients back

And the 3 follow-up moments that do — mapped to your treatments.

Your app, on your phone, in 8 seconds

Built before we even speak. No app store, no developers, no IT — judge the client experience with your own thumb.

Your clients, your data, your app

Fixed monthly fee, zero commission per booking, cancel anytime. If you've been burned by a booking platform, this one's for you.

The part booking platforms won't say

Your clients. Your data. Your app.

Booking platforms sit between you and your clients — and charge you for the privilege. This is the opposite: an app with your name on it, working only for your clinic.

Fixed monthly feeNo 20% commission every time one of your own clients books.
Cancel anytimeNo 12-month lock-in. Leave whenever you like and export everything, free.
Your client list stays yoursEvery name, number and visit belongs to your clinic — never to a marketplace.

"My clients came through me — not through a platform." Exactly. Let's keep it that way.

Who's behind this

Founder-led, from London.

BeautyBase is built and run from London — not a support queue in another timezone. Every Game Plan call is taken personally by the founder, and clinics we work with get a real person on WhatsApp, not a ticket number.

Summer quiet season is the best time to fix your comeback system — before the pre-Christmas rush arrives.

5 calls / week That's all we run — each Game Plan is prepared by hand, with your app built before we speak.
Get my free Game Plan

Fair questions

Asked before, answered honestly.

Is this a sales call in disguise?

It's a 20-minute diagnostic. You leave with your comeback number and the game plan either way. If the numbers make a case for it, we'll show you how the app runs the system for you — and you decide. No follow-up pressure, no "just checking in" emails every three days.

Will my clients actually install an app?

That's exactly why we install it on your phone during the call — from the browser, in about 8 seconds, no app store search. If it feels effortless to you, it will to your clients. We'll also show you the front-desk script clinics use to get installs at checkout.

I'm not technical at all.

Good — you don't need to be. We build the app from your website before we speak. Nothing to set up, nothing to maintain, and a real person on WhatsApp if you ever need anything.

How is this different from Fresha, Phorest or Pabau?

Those are booking systems — and marketplaces that sit between you and your clients, sometimes charging commission on your own bookings. This is your clinic's own branded app for loyalty, offers and memberships: fixed fee, zero commission, cancel anytime. It works alongside whatever booking system you already use.

What does the app cost if I want it after the call?

A fixed monthly subscription — no commission, no long contract, cancel anytime. We'll walk through exact pricing on the call, after the Game Plan shows what the leak is costing you, so you can judge it against your own numbers.

What if my clinic is quite small?

The maths works best with roughly 150+ active clients. Smaller than that? The call may not be worth your time yet — and we'll tell you that honestly rather than waste your twenty minutes.

Free · 20 minutes · founder-led

Find out what the clients who never rebook are costing you.

Pick a time below. We'll build your clinic's app before we speak — keep the plan and the demo either way.

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